- Frequently asked questions
Everything you need to know, answered honestly.
Straight answers about how our local citation service works, what you get, and how we work with agencies. Can’t find your question? Just reach out.
Learn more in our local citation building service.
A local citation is any online mention of your business name, address, and phone number, your NAP, on directories, maps, and listing sites. Search engines use this data to confirm your business is real and located where you say, which is one of the signals that decides who shows up in local search.
Citations reinforce the consistent business data Google uses to verify and trust your listing. Accurate, consistent citations across quality directories support stronger visibility in Google Maps and the local pack. They work best alongside a complete Google Business Profile and the rest of your local SEO.
Yes. Every citation is built by hand by our team, no bots, no bulk-submission software, no aggregator feeds. Manual work lets us control accuracy, avoid low-quality sites, complete each profile properly, and keep your NAP consistent on every listing.
We hand-pick a mix of high-authority general directories, niche directories relevant to your industry, and geo-targeted local sites for your area. The goal is quality and relevance, the directories that carry weight, not a generic list.
Your business name, address, and phone number, plus a business description, website, hours, and, where you have them, your logo, images, and social profiles. The more complete the details, the richer and more effective your listings.
We check for existing listings first. If we find your business already on a directory, we don't create a duplicate, we note it and move to another quality directory so you still get the full count you ordered. Avoiding duplicates protects your rankings.
Yes. Building accurate, consistent citations on legitimate directories is a standard, white-hat part of local SEO. We focus on real, quality listings, not spam, so the work supports your rankings rather than putting them at risk.
It depends on your industry, competition, and goals. New or low-competition businesses often start smaller, while competitive markets benefit from higher volume. If you're not sure, just ask and we'll point you to the right plan.
Local citations, the basics
See the full process on our citations service page.
It depends on the package size. Smaller plans deliver in around 5 days and larger plans up to about 16 days. The delivery time is shown on each pricing plan, and we tell you upfront if anything affects the timeline.
Around 80% of submissions go live, and often more. Some directories take longer to approve or require verification, so not every submission publishes instantly. If you're not happy with a listing, we'll fix, redo, or replace it free, and if you're still not satisfied, you're covered by our money-back guarantee.
We include indexing and boosting on the live links in every order. In practice, most listings get picked up over time, though indexing naturally varies by directory and some pages take longer than others. We focus on healthy, quality directories to give your citations the best chance of being found.
A full, detailed report with every live link, the login details for each listing, and screenshots where a directory doesn't auto-approve. You can check every listing yourself and you keep the logins, so the work is yours to manage forever.
Yes. Every listing's login details are included in your report, so you have full control to update or manage them whenever you want. To protect you from directory spam, listings are registered under a dedicated email we create, while your real business email stays the public contact.
We cover the USA, UK, Canada, and Australia, plus 50+ countries worldwide. If you don't see your country listed, just ask, we very likely cover it.
How it works & delivery
Details in our pricing & plans and terms.
Head to our order form, choose your package, enter your business details, and our team gets to work, no sales call required. You can order in minutes and get back to running your business.
One-time. You pay once per order with no monthly fees, and you own every listing with full control, forever. Your citations don't disappear if you don't order again.
We accept secure payment via PayPal, which also lets you pay by major credit and debit cards.
If you're not happy with a listing, we'll fix, redo, or replace it free. If you're still not satisfied, you're covered by our money-back guarantee. Full terms are on our terms page, but the short version is: we stand behind the work.
Yes. Larger plans already carry a better per-submission rate, and we work with high-volume and repeat buyers regularly. If you need custom volume, just ask and we'll sort out the right deal.
Ordering, billing & guarantee
Everything for agencies on our services page.
Yes, agencies are a core part of who we serve. Reports are fully unbranded, so you can hand them straight to clients as your own work. Your clients never see us.
No. Everything is delivered unbranded, listings are registered under a dedicated email, and your business stays the public-facing contact. The work is yours to present however you like.
Absolutely. Many of our orders come from agencies managing local SEO for multiple clients. Order as many campaigns as you need, and reach out if you'd like to discuss ongoing volume.
Our pricing is already built to work for resellers, with strong per-submission rates that protect your margin. For high or ongoing volume, get in touch and we'll work out the right arrangement.
For agencies & resellers
Still have a question?
If your question isn’t answered here, reach out and we’ll get you a straight answer.